Knowledge Companion Website "Privacy Policy" and "Terms and Conditions of Use"

 

Privacy Policy

The Knowledge Companion website complies with the EU GDPR (Global Data Protection Regulations). 

WE RESPECT YOUR PRIVACY

Knowledge Companion is committed to protecting your privacy.  Knowledge Companion take great care in protecting your personal information when you are using our website (www.knowledgecompanion.co.uk) and any products or services provided on the website.

This Privacy Policy details Knowledge Companion's policies relating to your personal information. Please make sure you read the following statement till the end. By using our website or any products or services provided by Knowledge Companion, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THE WEBSITE OR THE PRODUCTS OR SERVICES OFFERED BY THE WEBSITE. We may periodically update this Privacy Policy. We encourage you to review this Privacy Policy from time to time for any changes.

Knowledge Companion will not collect, monitor, use and disclose any personal information about you without your consent. We recognise that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously.

 

What information we collect and how we use it

Personally identifiable information

Only information you provide Knowledge Companion with directly will be collected, such as through subscribing to our products & services, or identifying yourself when requesting information to be sent to you. For example, when you fill out a request form, we collect the details you enter in order to send information to you and to understand who our customer is and how to contact them effectively. When you answer questions about what you would like to see we keep this information so as to serve you more efficiently.

We never share your information with any third party for advertising purposes.

Emails

From time to time with your permission Knowledge Companion will send you relevant information emails regarding products and services which you have previously registered your interest in. If you are receiving promotional information from Knowledge Companion and do not wish to receive this information any longer, you may unsubscribe anytime.

Credit card information

If you use a credit card to purchase products and/or services via the website, we do not collect or store information required by transaction such as your name as it appears on the credit card, the credit card number, expiration date and billing address.  Instead we pass you directly to the Paypal secure server. We may however access such information through the payment processing company to process refunds or adjustments and to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for Knowledge Companion' compliance, in Knowledge Companion' discretion, with applicable law.

Cookies

What are cookies?

A cookie is a piece of data that is placed on an internet user's computer memory. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. The information the cookie contains is set by a website's server and it can be used when the user visits the website.  The single most common and essential one is the “session cookie” that lets our site know that you have an active session.

Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses. Most Web browsers are set to accept cookies as the default.

Knowledge Companion uses a very small number of essential "cookies" to help enhance your experience on the site. Cookies themselves do not contain personal information about you. Knowledge Companion does not store any personal information inside cookies, although the cookie may identify the user's browser.

The use of cookies can enhance your experience on the Knowledge Companion site, by remembering information that you have previously given. They can make it easier for you to fill out forms, log-in, and perform other routine tasks.

By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable cookies via your browser - you can opt out of cookies via your browser’s privacy setting options – it will depend on the browser you’re using).

Site Traffic Analysis

We do use Google Analytics web analytics to track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyse trends and the results of our marketing efforts It helps to help diagnose problems with our servers and to administer the Site and Services. We never share aggregate demographic information with any business partners or advertisers. Your IP addresses and other identifiers are not linked to personally identifiable information.

How we store and protect your information

Knowledge Comapnion explicity mark personal information in line with the GDPR, such that you may easily see and control it.

Knowledge Companion also endeavour to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date. In addition, our employees and data processors are obliged to respect the confidentiality of any personal information held by us. Our developers never see your your personal information as it is anonymised in any database downloads used by developers.

However, Knowledge Companion will not be held responsible for events arising from unauthorized access to your personal information. We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on the Website.

If you have any questions about your privacy and the security of the Knowledge Companion, please send an email to admin@knowledgecompanion.co.uk

How do you change/update your information

Your trust in Knowledge Companion is very important to us. You are free to update your information at any time directly through our website. To ensure your information will never be used without your explicit consent, we are not able to update the email address that you have supplied to us.

 

 

Terms and Conditions of Use

Last updated: 24-August-2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.knowledgecompanion.co.uk website. The Knowledge Companion website is operated by Viovia CIC, a Community Interest Company registered in the United Kingdom, No. 8124270.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Purchases

If you wish to register an account with us or to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your Name, Address, Telephone Number and some other personal information.  We handle all personal information in accordance with the Global Data Protection Regulations (GDPR).

 

Subscriptions

Some parts of the Service are billed on a subscription basis. When you choose to take one of our subscriptions, you will be billed in advance for a one-off time-limited subscription.  We never take or hold your credit card details directly.

 

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on this website and compliant to the Viovia's terms and conditions. “Knowledge Companion”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Viovia CIC. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of the United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing the Knowledge Companion website, you agreed to use cookies in agreement with our Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. We do not share information with any advertising affiliates.

 

Abuse

Abusive behaviour will not be tolerated on the Knowledge Companion website. We expect and require all visitors and subscribers to be respectful of others and to refrain from any abusive behaviour towards any other site user or towards any member of the Knowledge Companion team.  We reserve the right  to remove any user from the Knowledge Companion website if, at our sole discretion, we deem that abusive behaviour has occured.  Should we need to remove any user there will be no refund of outstanding part-subscriptions.

If you as a user feel that you have been abused, please write to us at admin@knowledgecompanion.co.uk detailing the abuse and we will follow up.

 

License

Viovia CIC and/or its licensors own the intellectual property rights for all material on the Knowledge Companion Website. All intellectual property rights are reserved. You may access this information from www.knowledgecompanion.co.uk for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Website Name
  • Sell, rent or sub-license material from Website Name
  • Reproduce, duplicate or copy material from Website Name
  • Redistribute content from Website Name

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Knowledge Companion does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Knowledge Companion, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Knowledge Companion shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Knowledge Companion reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Knowledge Companion a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Knowledge Companion.

Knowledge Companion has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Knowledge Companion shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Knowledge Companion; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to admin@knowledgecompanion.co.uk . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Knowledge Companion's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

Contact Us

If you have any questions about these Terms, please contact us at admin@knowledgecompanion.co.uk .

 

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Admin
Monday, August 26, 2019 - 18:31